The prompt
Score 10 of 10, Excellent
Use it when You need a short, well-timed message that makes leaving a review easy.
- {{business_name}}
- {{platform}}
- {{what_we_do}}
- {{timing}}
- {{channel}}
- {{review_link}}
- {{signer}}
- {{personal_detail}}
Full prompt and why it works
Prompt
Write a short review request I can send to customers of {{business_name}} for a review on {{platform}}. Most satisfied customers mean to leave a review and then forget, so the message should arrive at the right moment and make reviewing take under a minute. What we do: {{what_we_do}} When I will send it: {{timing}} How I will send it: {{channel}} Review link: {{review_link}} Signed by: {{signer}} Something specific to mention, if I have it: {{personal_detail}} Write three things: 1. The main message. For a text message, under 300 characters. For an email, a subject line of up to 7 words and a body under 90 words. 2. One reminder for about a week later if they have not left a review, no more than half the length of the first message. 3. A one-line version I can say in person at the end of a job or visit. How to write it: - Thank them for something specific, using the detail above if I gave one, for example "Thanks for trusting us with the kitchen floor." - Ask for an honest review in plain words, and say in one short clause why it helps: other customers read reviews to choose. - Put the link on its own line, with nothing else to click. - It should sound like a person at a small business, not a marketing system. Do not ask for a five-star or positive review, and do not offer a discount, gift or prize draw in return for a review: Google and many other platforms prohibit incentives, and in the US the Federal Trade Commission's rules forbid rewards tied to a positive review. Do not suggest wording for their review. Do not add a step that sends unhappy customers somewhere other than the review page, because asking only the customers likely to be positive breaks Google's review policies. The message is meant to go to every customer at the same point, not only the ones I expect to be happy. If the platform is Yelp, stop and tell me before drafting anything, because Yelp asks businesses not to request reviews at all. If the review link is missing, write [review link] where it goes and remind me to get the direct link from my account on that platform.
Variables
- {{business_name}}
- Your business name.
- {{platform}}
- Where you want the review, for example Google, Facebook, Etsy or Trustpilot.
- {{what_we_do}}
- What you did for the customer in a few words, for example "house cleaning" or "bike repairs".
- {{timing}}
- For example "the day after the job is finished" or "a week after delivery".
- {{channel}}
- Text message, email, or both.
- {{review_link}}
- The direct link to your review page, from your account on that platform.
- {{signer}}
- Who signs it, for example "Dana at the shop".
- {{personal_detail}}
- A detail about this customer's job or order, or "none" for a standard message.
Why it works
- Who it's for. The message is built around one fact: satisfied customers forget. That is why timing, a single link and an under-a-minute ask matter more than clever wording.
- What to avoid. No requests for five stars, no rewards and no filtering out unhappy customers, the practices that get reviews removed and break platform rules.
- If unsure. A Yelp request stops for a check first, and a missing link is marked instead of guessed.