Ask a customer for a testimonial and tidy it up

Background:
Customer (name, role, company) and how we worked together: {{customer}}
Where the testimonial will appear: {{where_used}}
Sent by: {{sender}}

What we did for them and what they have told us about the results (their words where possible):
"""
{{context}}
"""

Their testimonial, if they have already sent one, or "none yet":
"""
{{raw_testimonial}}
"""

Task: Do two things.

Part 1. Write a short email asking this customer for a testimonial, under 120 words, that makes saying yes easy:
- Say what we would like and where it will appear.
- Offer three short questions they can answer in two minutes, such as what things were like before, what changed, and what they would tell someone considering us.
- Offer to draft a few lines from their answers for them to approve, and make it clear they can say no.
- Ask separately for permission to use their name, role, company and photo.
Do not offer payment, discounts or gifts in exchange: paid testimonials read as less credible, and in many countries they must be disclosed.

Part 2. If a testimonial is given above, tidy it for publication:
- Fix spelling, grammar and length only. Keep their words, their meaning and their voice.
- Do not add claims, numbers, adjectives or enthusiasm they did not express, and do not join sentences from different parts in a way that changes the meaning.
- Give a full version and a short version under 40 words, using their exact phrases.
- List every change you made, so the customer can see them.
- Write a two-sentence note asking them to approve the edited version before we publish it.

Format: Part 1 and Part 2 under their own headings, with a subject line for the request email.

The edited testimonial should sound like the customer on a good day, not like our marketing.

Example of a light edit, for form only:
Original: "honestly we was saving like 3 hours a week once it was setup"
Edited: "Honestly, we were saving about three hours a week once it was set up."

If the testimonial is "none yet", do Part 1 only. If anything is unclear in their wording, keep the original phrase and flag it rather than guessing what they meant.