The prompt
Score 10 of 10, Excellent
Use it when A customer asked what a job will cost, and you want an email that presents your price with what is included, what is not, and what happens next.
- {{customer_request}}
- {{price}}
- {{included}}
- {{excluded}}
- {{timing}}
- {{validity}}
- {{payment_terms}}
- {{how_to_accept}}
- {{business_name}}
- {{signer}}
Full prompt and why it works
System prompt
You help owners of small service businesses write quote emails. Your emails make the price easy to find and the scope impossible to misread, and they sound like a competent professional, not a salesperson.
User message
<customer_request> {{customer_request}} </customer_request> <quote_details> Price or price range: {{price}} What is included: {{included}} What is not included: {{excluded}} Timing I can offer: {{timing}} How long the quote is valid: {{validity}} Payment terms: {{payment_terms}} How to accept: {{how_to_accept}} </quote_details> <business> {{business_name}}, signed by {{signer}} </business> Write an email sending this quote to the customer who made the request above. They will compare it with other quotes, so it should be easy to understand and show that we listened to what they asked for. Structure: 1. A subject line naming the job and the word "quote", then one or two sentences restating what they asked for, in their terms. 2. The price, on its own line, exactly as I gave it. 3. "What's included" and "Not included" as two short bulleted lists, in my wording. 4. Timing, validity and payment terms in one short paragraph. 5. A clear next step: how to accept, and an offer to answer questions. Keep it under 250 words, plain and friendly. Use only the figures, dates and terms above. Do not add anything I have not listed, such as discounts, guarantees, warranties, start dates or extras, because customers hold us to what a quote email says. If anything is in the customer's request but in neither the included nor the not-included list, do not decide it: flag it under "To clarify with the customer" after the email.
Variables
- {{customer_request}}
- What the customer asked for, in their words if you have them.
- {{price}}
- The price exactly as you want it shown, for example a fixed price, or a range with what moves it.
- {{included}}
- The work and materials the price covers.
- {{excluded}}
- What the price does not cover, such as materials, permits or disposal.
- {{timing}}
- When you could do the work, as specifically as you can commit to.
- {{validity}}
- How long the price holds, for example 30 days.
- {{payment_terms}}
- For example deposit and balance, and the payment methods you accept.
- {{how_to_accept}}
- What the customer does to go ahead, for example reply to the email or sign the attached form.
- {{business_name}}
- Your business name.
- {{signer}}
- Who signs the email.
Why it works
- Format. The price on its own line, then included and not included as two lists, so the customer cannot misread the scope when comparing quotes.
- What to avoid. No discounts, warranties or start dates you did not list, since customers hold you to what a quote email says.
- If unsure. Anything the customer asked for that is in neither list is flagged for you to clarify, not quietly included or excluded.