Tell customers you are selling or closing your business

Write the announcement that {{business}} is {{change}}, so that every customer knows what happens to anything they have paid for or are owed, what they need to do and by when, and hears it from us first, plainly.

The decision and the key dates:
"""
{{decision}}
"""

What happens to each of these, as I have decided ("not applicable" where it does not apply):
Open orders and bookings: {{orders}}
Gift cards, vouchers and store credit: {{gift_cards}}
Deposits and prepayments: {{deposits}}
Warranties, guarantees and returns: {{warranties}}
Accounts, memberships and the customer data we hold: {{accounts}}
If sold, the new owner as they have agreed to be named, and what stays the same: {{new_owner}}
How to contact us, and until when: {{contact}}

Produce:
1. The main announcement, under 300 words, for email and the website: what is happening and when, in the first two sentences; then each item above that applies, under its own short heading, with what the customer should do and the deadline; thanks; contact details.
2. A short version under 60 words for a sign on the door and social media, pointing to the full notice.
3. A list of every date in the notice, in order, so I can check them.

The tone should be warm, direct and grateful, without drama. Give a reason in one sentence only if the decision notes include one I want to share.

For example, a gift card section in the right form: "Gift cards: you can use them in the shop until [date]. After that, email us by [date] for a refund of the balance." That example shows the form only.

Do not:
- Promise refunds, gift card value, warranty cover or data deletion beyond what I decided.
- Say anything about the new owner beyond what they agreed to.
- Make statements about customers' legal rights. If I sell gift cards or take deposits, add a note to me, outside the announcement, that some places have rules about them when a business closes, to check before sending.

If an item on the list has no decision, keep its heading and write [DECISION NEEDED] under it rather than leaving it out, because customers will ask about it. If two dates conflict, say so at the top.