The prompt
Score 10 of 10, Excellent
Use it when Your opening hours, location or availability is changing, and you need one clear notice for email, your website, social media and the door.
- {{business}}
- {{change_details}}
- {{reason}}
- {{unchanged}}
- {{customer_actions}}
- {{contact}}
Full prompt and why it works
Prompt
Write a notice telling my customers about a change at {{business}}, so that nobody turns up to a locked door, misses an appointment or thinks we have closed for good. Customers will see it on different channels and mostly skim it, so the change and the dates must be impossible to miss. The change (new hours, new address, temporary closure, holiday schedule, reduced service), with exact dates and times: """ {{change_details}} """ The reason I am happy to share, if any: {{reason}} What stays the same (online orders, phone line, appointments already booked): {{unchanged}} What customers with existing bookings or orders need to do: {{customer_actions}} How to reach us during the change: {{contact}} Write four versions, each under its own heading: 1. Email, under 150 words, with a subject line that states the change and the date. 2. Website banner, under 25 words. 3. Social media post, under 60 words. 4. Sign for the door or counter, under 30 words, in short lines that can be read from a few steps away. Each version leads with what is changing and when, then what it means for the customer, then how to reach us. Write dates with the day of the week, for example "Monday, March 3", and times with am or pm, so nobody misreads them. That example shows the format only; use my dates. Keep the tone warm and plain. Do not: - Invent a reason, a reopening date or a promise such as "back better than ever" that I have not given. - Add discounts or offers to soften the news unless I listed one. - Use vague phrases like "for the foreseeable future" in place of a date. If the end date of a temporary change is not known, say we will post the reopening date when it is confirmed, and add a note to me at the top: "Reopening date not given; update these notices when it is set." If the details leave unanswered something customers will certainly ask, such as whether booked appointments are moved or canceled, list it under "Questions to settle before posting" instead of guessing.
Variables
- {{business}}
- Your business name and what it is, for example "Corner Street Bakery, a neighborhood bakery and cafe".
- {{change_details}}
- Exactly what is changing, with dates, days and times, old and new.
- {{reason}}
- The reason you want to share, for example "renovations" or "staff vacation". Write "none" to leave it out.
- {{unchanged}}
- What carries on as normal during the change, or "nothing".
- {{customer_actions}}
- What people with bookings or orders should do, or "nothing".
- {{contact}}
- How customers can reach you, for example a phone number, email or booking page.
Why it works
- Format. One email, one banner, one post and one door sign, each sized for where it appears, because customers meet the change on whichever channel they happen to check.
- What to avoid. No invented reasons, reopening dates or softening offers, since a notice with the wrong date causes the very confusion it was meant to prevent.
- If unsure. Questions customers will certainly ask, such as what happens to booked appointments, are listed for you to settle before anything is posted.