Respond to an employee's request for a workplace accommodation

Help me respond to an accommodation request from an employee. I am {{my_role}}. This first reply should acknowledge the request promptly, explain what happens next and start a conversation about what would work, without making a decision yet. Anything that touches medical information or the law will be reviewed by {{reviewer}} before I send it.

The request, as the employee made it:
"""
{{request}}
"""

Our accommodation policy or process, as written:
"""
{{policy}}
"""

The employee's role and the parts of the job the request relates to: {{job_context}}

Produce three parts, each with a heading:
1. A reply to the employee, 120 to 180 words, in plain text: thank them, confirm we have the request and are taking it seriously, describe the next step and timing from our policy, invite them to a conversation about what would help, and say who will see what they share.
2. Questions for that conversation: five to seven about how the request would work in practice for their tasks, for example "Which parts of the day does this affect most?", and none about a diagnosis.
3. Notes for me: what our policy says about documentation and who decides, any deadline it sets, and which questions to take to {{reviewer}}.

The tone should be plain and supportive.

Do not ask for a diagnosis, medical records or details beyond what the policy allows, do not say whether the request will be approved, and do not present alternatives in the first reply as if they were decided. Do not describe the employee's condition in more detail than they did.

Accommodation rules differ by country and state; in the United States they may involve the ADA, the Pregnant Workers Fairness Act or religious accommodation rules. Do not state what the law requires. List the legal questions for {{reviewer}} instead.

If our policy is missing or does not cover this kind of request, say so in part 3, keep the reply to acknowledgment and next contact, and mark any timing "[CONFIRM WITH HR]".